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A GUIDE TO CONDO MANAGEMENT: from employees to wellness

Being a good and efficient condominium manager requires knowledge and effort. It doesn’t matter if you are starting in the area or are already an efficient manager with significant experience; you will need to master the different condo management areas to bring efficiency and well-being to all the residents of the condominium in which you work.

With the arrival of technology and increasingly demanding residents, the manager can get lost, and these questions can become common: how to manage the condominium maintenance? How to hire professionals and services? What are my legal responsibilities? What are the most used technologies, and which ones are worth implementing? These and other questions will cross the mind of any condominium manager.

To guide all condominium managers in their leading questions and doubts, we have separated the condominium management into different areas and will talk a little more about them.

If you have any questions that aren’t here, write to us: [email protected], and we will consult our experts and show you the answer here as soon as possible.

Checklist for those managers who are starting in a new condo

Experts advise that the first step for a condominium manager who has just started in a new condo is to check the default and financial health of the condominium.

It is also vital to consult past and open legal processes and structural problems in any residence and even in the condominium’s common areas.

Before proposing new ideas and suggesting improvements, it is essential to evaluate the entire condominium and resolve existing issues.

Employees and Service Providers

The manager’s first attitude is to get to know and introduce himself to the staff. You must talk about your way of working and be willing to help the team.

It is also essential to check if the employment contracts are updated and the performance of all the workers. If there’s any problem with contracts or with one employee, try to get a solution as soon as possible, without alarming or causing any discomfort to the residents.

It is also important to check if the number of employees is adequate for the condominium and analyze if there are excessive hours in the established contracts.

The ideal is to have the correct number of employees, neither for more nor for less. And avoid overload so that no one works dissatisfied.


Some condominiums have councils and groups of more experienced residents who want to work closer to the administration. Find out if there is this type of group in your condo and get closer to them!

The manager can and should request suggestions, present proposals, and be accountable to the board members.

They can help you make more bold decisions and investments, suitable for you and everyone who lives there.

Leisure areas, equipment, and maintenance

The manager’s responsibility is always to keep everything clean, organized, and in perfect working order. Always be in contact with all service providers and people who handle all maintenance. Keeping this good relationship can help you in difficult times or when new problems arise.

To not forget anything and keep everything up to date, create spreadsheets and use management applications and software. ]

Remember that organization is one of the most important characteristics of a good condominium manager.

Suppose the condominium does not have an area dedicated to the practice of physical activity. In that case, you can learn about the leading gym equipment specifically for adults and start offering this to residents. Well-being and quality of life is always a good investment.


The condominium manager must review and establish communication channels with the condominium owners. Set dates for condominium meetings and publicize; create groups on social networks like Facebook and Whatsapp; place a bulletin board in a strategic area, and constantly update and keep everyone informed about everything.

If the condominium uses a management app, you can communicate there, posting news and advising residents about accountability, maintenance, etc.

Being transparent, direct, and truthful can help you win over the residents and bring the condominium to a high level of efficiency.